Terms & Conditions

These Terms & Conditions (“Terms”) apply to all photography services provided by Dot by Dot Studios, a UK-based equine, lifestyle, and events photographer (“the Photographer”). By booking or purchasing services, you (“the Client”) agree to these Terms.

1. Booking & Payment

  • A non-refundable booking fee of 50% is required to secure your date.

  • Dates are not confirmed until the booking fee has been received.

  • The remaining balance is due on the day of the event unless otherwise agreed in writing.

2. Cancellations & Rescheduling

  • If the Client cancels the booking, the booking fee will be retained.

  • Cancellations made less than 5 working days before the scheduled shoot may be subject to additional charges.

  • If the Photographer is unable to attend due to illness, accident, or other unforeseen circumstances, all payments made will be refunded, or an alternative date offered.

3. Weather & Outdoor Shoots

  • For equine and lifestyle sessions, the Photographer will work in most weather conditions unless unsafe (e.g., storms, high winds).

  • If weather conditions make the shoot impractical or unsafe, the session may be rescheduled at no extra cost.

4. Client Responsibilities

  • For equine sessions, the Client is responsible for ensuring horses and riders are presented safely and appropriately.

  • The Photographer is not responsible for injury, accident, or damage caused by animals or participants during the session.

  • The Client must ensure appropriate permissions are in place for photography at events or venues.

5. Image Rights & Usage

  • All images remain the copyright of the Photographer.

  • The Client is granted a personal licence to use purchased images for private use (e.g., printing, sharing on personal social media with credit).

  • Images must not be sold, entered into competitions, or used for commercial purposes without prior written consent and additional licensing fees.

  • The Photographer may use selected images for portfolio, website, and marketing purposes unless the Client requests otherwise in writing before the session.

6. Editing & Delivery

  • The Photographer will deliver edited images in the style consistent with their portfolio.

  • Raw/unedited files will not be supplied.

  • Standard delivery time is 5 working days from the shoot date, unless otherwise agreed.

7. Liability

  • The Photographer takes the utmost care with images and equipment. In the unlikely event of data loss, equipment failure, or other unforeseen issues, liability is limited to a full refund of payments received.

  • The Photographer is not liable for indirect losses, emotional distress, or consequential damages.

8. Complaints

  • Any complaints must be made in writing within 5 working days of image delivery.

  • Dispute resolution will be sought amicably in the first instance before legal steps are considered.

9. Governing Law

  • These Terms are governed by the laws of England & Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the English courts.